BASI – All Sales Final & No Returns Policy

Applies to: All transactions conducted on BuyAndSellInventory.com (“BASI”)

1. All Sales Are Final

All items sold through BASI are final sale.

No returns, exchanges, or cancellations are permitted once a transaction is completed.

By placing an order on BASI, the buyer acknowledges and agrees that all purchases are made on an “as-is, where-is” basis, unless expressly stated otherwise in writing within the listing.

2. Buyer Responsibility & Due Diligence

BASI is a marketplace connecting independent buyers and sellers.

It is the buyer’s sole responsibility to ensure they fully understand what they are purchasing before completing a transaction.

Buyers are expected to:

  • Review all listing details, images, condition notes, and disclosures carefully

  • Ask any and all questions during the chat and negotiation phase

  • Confirm condition, quantity, quality, functionality, and expectations directly with the seller

  • Conduct independent inspections or verifications if desired, outside of BASI, prior to purchase Once a purchase is completed, the buyer confirms they are certain about their purchase and accept the item as listed.

Once a purchase is completed, the buyer confirms they are certain about their purchase and accept the item as listed.

3. No Returns for Buyer Preference or Resale Performance

Returns or refunds will not be granted for reasons including, but not limited to:

  • Buyer’s remorse or change of mind

  • Resale difficulty or resale performance

  • Overstock, slow-moving inventory, or pricing assumptions

  • Minor cosmetic wear or packaging condition consistent with liquidation inventory

  • Failure to review listing details prior to purchase

4. Seller Disclosure Obligation

Sellers are required to:

  • Provide honest, accurate, and complete descriptions

  • Disclose known material defects or limitations

  • Represent inventory condition truthfully based on their knowledge

However, BASI does not guarantee condition, performance, or fitness for a particular purpose and does not independently inspect or certify inventory unless explicitly stated.

5.Payments & Escrow Process

All payments on BASI are processed securely through Stripe, BASI’s third-party payment provider.

Funds are held by Stripe and are not held or controlled by BASI at any time. Funds are released in accordance with BASI’s marketplace process following buyer confirmation or the expiration of the applicable inspection window.

6. Limited Dispute Review (Not a Return Policy)

BASI does not offer returns.

However, BASI may, at its sole discretion, review disputes only in cases of:

  • Material misrepresentation of the item

  • Incorrect item shipped

  • Quantity variance beyond any stated deficiency allowance

Any dispute must be reported within 3 business days from confirmed delivery and supported by clear documentation.

BASI will review all eligible claims in good faith and communicate a final determination based on the information provided.

Refunds, if approved, are the sole remedy. Replacement items are not provided.

7. Platform Role & Liability Disclaimer

BASI acts solely as a technology platform and marketplace facilitator and is not a buyer, seller, broker, or agent in any transaction.

BASI does not take possession, ownership, or control of any inventory listed or sold on the platform.

To the fullest extent permitted by law, BASI disclaims all liability related to:

  • Item condition

  • Buyer suitability

  • Resale outcomes

  • Transaction disputes between users

8. Off-Platform Transactions Prohibited

Any attempt to complete transactions outside of the BASI platform is strictly prohibited.

Transactions conducted outside of BASI void all platform protections, including payment security, escrow safeguards, and dispute review eligibility.

9. Acceptance of Policy

By using BASI and completing a purchase, users acknowledge that they have read, understood, and agreed to this All Sales Final & No Returns Policy.